our responsiblities

Updated: September 2024

Protecting our customer information is of up most importance to Creative Works Collective Ltd. For this reason, any cookies used on our sites will not contain personally identifiable information about you. Although cookies are used on our websites to enable us to make your visits as efficient as possible.

Cookies are small text files placed on your computer by websites or sometimes by emails. Cookies provide useful data to companies and help in a number of ways. As a user of our website, it makes your time on the site more efficient by not having to re-enter certain details each time you frequent the site. Cookies ensure that you receive the most appropriate information from Plan Insurance. We use cookies as part of our analysis as to the ways our visitors interact with the Creative Works Collective sites and they serve to highlight where improvements might be needed.

• Session cookies that are deleted at the end of each session
• Persistent cookies remain in place over numerous visits to our sites
• Third party cookies that are placed by our business partners

Not all of these cookies are essential and some are non-essential.

Some cookies are required in order for you to use our websites. These are used ‘in-session’ each time you visit and expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About Cookies website.

Essential cookies and how they are used on the Creative Works Collective sites.

• Session cookies that are deleted at the end of each session
• Persistent cookies remain in place over numerous visits to our sites
• Third party cookies that are placed by our business partners

• SESSION COOKIES - These enable you to carry out some essential functions on our sites. They also help by minimising the need to transfer data across the internet. They are not stored on your computer and they expire when you finish your browser session
• TRACKING COOKIES - These enable us to recognise returning visitors to the Creative Works Collective sites. For this purpose, Creative Works Collective uses Google Analytics. This is a web analytics service provided by Google. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites. Google also reserves the rights to the data collected. We use Google Analytics to analyse page use, page interactions and the routes our customers take through our sites. These are known as ‘web metrics’. We don’t record any personal information you provide during any process.

These cookies are usually supplied by our business partners and are used for analytical purposes to make sure that they only display information that’s interesting and relevant to you. The following list of sites that place non-essential cookies on our site is made up entirely of social networking sites that we post on; Twitter, Facebook, Instagram and Google+, These cookies enable you to easily bookmark or recommend selected pages. These cookies can be turned off at any point, you can opt out of unnecessary cookies when you first visit the site or later via cookie settings.

When you first reach the site you will be asked to accept necessary cookies and given the option to opt out of unnecessary cookies. Your browser settings will offer you the option to block any cookies from any website. For further information about how to disable cookies in your browser please visit the about cookies website. For users of shared computers accepting or rejecting the use of cookies will affect all users of the computer in question.

These cookies are necessary for the website to function. Some parts of the site will not work if you block these cookies. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know how visitors move around the site. This helps us to improve the way our website works.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. This enables us to personalise our content for you, greet you by name and remember your preferences. If they are not allowed, some of the services may not function properly.

These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

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You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.